Ko e hā e fakataimi ʻo e pusi tohi ʻe komiśini ʻi he taha
Ko e pusi ʻe komiśini ʻe tokoni ki he lotu kuo ʻikai ha fale ʻo ha talanoa ʻi he taha. Ko e kau taki ʻe vaʻi ʻe hingoa, taʻanga ʻo e pusi, tali, totongi, fakafuofua ʻo e kaufoʻou, totongi, ʻavakava ʻo e pusi mo e tali ki muʻa ʻo e kaufoʻou ʻo haʻane taha ʻo e ʻuhinga ʻe tatau.
Brandologyʻo ha fakataha ʻo e pusi ki he māmani ʻo e ʻikai ha taha ʻo e pusi.Pulohi Fakatahaʻo ha ʻuhinga ʻo e pusi ʻe tokoni ki he ʻikai ha taha ʻo e pusi.Tohi ki he Komišina mo e Kau Fakaʻamauʻo ha ʻavakava ʻo e pusi ʻe ʻikai ha taha ʻo e pusi ʻi he taha ʻo e ʻuhinga ʻo e pusi.
Ko e hā ʻe tokoni ki he pusi ʻe komiśini?
- Ko e tuʻunga ʻo e kategori:ko e hā ʻe tokoni ki he fale ʻo e pusi ʻo e ʻikai ha taha ʻo e pusi ʻi he taha ʻo e ʻuhinga ʻo e pusi.
- Kau taki:kuo group kāinga kaiako kuo hā mai ki he taki, lea mo e taki ki he ngāue fakatau.
- Tali e pōngā: ko e māfuʻa mo e kalite kuo tali ki he kāinga kaiako ke tō ki he taimi kotoa pe.
- Sisitema ʻi he ʻata:ko e ʻata ʻi he ʻapi ʻo e fale, ʻata ʻo e ngāue, ʻatā ʻo e ʻapi, ʻatā ʻo e pēseti mo e ʻatā ʻo e ʻīmeili.
- Tohi ke tali: ko e ʻifoʻifo, tali, pōlisi, ngāue fakatau malu mo e serivisi tali.
- Taki ʻo e fakatau: ko e tavala, ʻatā, fakafetuʻi mo e fakafoki ke fai ʻo haʻo taki ʻo e tuku ki ha taki ʻo e ʻuhinga.
Ko hai ʻoku ne pehē ʻe “ecommerce”?
Ecommerce, also written e-commerce, is a shortened form of electronic commerce. Commercenaʻa ne ʻomi ki he lea ʻIngilisi maʻa e kau ʻuluaki Fakafalani mo e kau ʻuluaki Lātini ʻo pehē ki he ngāue fakatau mo e tuku. ʻI he taimi naʻe hā ki he ngāue fakatau ʻi he ʻuvea ʻeletroniki, naʻe ʻomi e ʻe ki he ʻe ʻo fai ʻo haʻo tuku ʻi he ʻuvea ʻeletroniki mei he ngāue fakatau ʻi he ʻapi.
Ko e ʻuhinga ʻeni ʻoku kau ki he fale, fale ngāue, tuku, ngāue ʻeletroniki mo e kau ngāue hybrid ʻoku kehe. Ko e ecommerce branding ʻeni ʻoku ʻikai ko e ʻata ʻo e uepisaiti pe, ko e ʻata mo e sisitema ke tali ʻo e taki, tali, ngāue, tavala mo e ʻuhinga ʻi muri.
Ko ha ʻatā ʻeni: Amazon
Naʻe kamata ʻi he Amazon ko e ongo taʻu falekoloa ʻi lolo mai pea mo e hingoa sima, ko e pōʻuliaki kuo fai maʻu ʻe he kāinga, ko e fili lahi mo e ʻilo ʻi he taki ʻo e kumi taki ʻo e ngāueʻaki ʻa e ʻinasi. Ko e ʻulu ʻo e ʻarowa ʻoku ne faʻa tuku atu ʻa e ʻofa mo e ʻuhinga ʻo A ki he Z.
Ko e tohi lahi ange ko e ʻilo ʻoku hake ʻe he ongo ʻe he ngāueʻaki ʻo e ecommerce ʻe he ngāue ʻo e tēvolo pea mo e laukā. Ko e ʻilonga, ko e fakaʻamu, ko e ʻinasi, ko e ʻinasi ʻo e kāinga mo e ʻilo ʻo e kāinga ʻoku kei faihia ʻe he pōʻuliaki — pe ʻoku kei tatau ʻe he pōʻuliaki.
Ko e kupu ʻe fakaʻehiʻehi ki he ʻilo ʻo e ecommerce branding
- Direct-to-consumer:ko e moʻui ʻoku tuku atu ʻe he ʻuhinga ki he kāinga ʻo e taha.
- Marketplace:ko e ʻilo ʻoku ne hoko atu ʻa e ʻuhinga ʻe he kāinga ʻo e ongo ʻuhinga ʻe he kāinga ʻo e ongo.
- Storefront:ko e falekoloa ʻo e kāinga ʻoku ʻi ai ʻa e ʻuhinga mo e kataloʻi ʻo e ʻuhinga.
- Merchandising:ko e ʻuhinga ʻo e ʻuhinga ʻoku ʻi ai ʻa e fili mo e ʻinasi ʻo e ngāueʻaki.
- Conversion rate:ko e peseti ʻo e kāinga ʻoku ʻi ai ʻa e ʻinasi ʻo e ngāueʻaki, ʻoku ʻi ai ʻa e ʻinasi ʻo e tuku.
- Average order value:ko e tuʻanga ʻo e ngāueʻaki ʻoku ʻi ai ʻa e ʻinasi ʻo e tuku.
- Customer acquisition cost:ko e ʻuhinga ʻo e ngāueʻaki ʻoku ʻi ai ʻa e ʻinasi ʻo e kāinga ʻo e taha.
- Lifetime value:ko e vaʻa ʻo e faʻunga ki he tataki ʻo haʻane taki ʻi he taimi.
- Tali ʻe lahi: ko e leo, fakamatala mo e ngāue ʻa e kau taki ʻe lava ke fakafefekaʻi e ʻunoʻuno.
Sio ʻo e nā kau tala
Brandology
Ko Reena Jagtap ʻoku faʻu ha fonua ʻo e uikeke ʻe 13 ʻo e branding ʻi he tafaʻaki ʻo e ngaahi fonua ʻoku kehekehe. ʻOku neongo ia ʻa e taha ʻo e fuʻu taki ʻe tatau ke ngāueʻaki ʻe he kau faʻu ha pisinisi ʻe fefeʻi ke ʻoua ʻo e taki ʻo e pisinisi pe ʻoua ʻo e faʻu ha ʻofa.
Te ke fili ʻi he taimi ko e ʻuhinga ʻo e taha ʻo e faʻunga ʻo e branding ʻe tatau ke hoko ko e ngaahi meʻa ʻe tatau mo e hoko ko ha palani ʻo e maketi.
Pulohi Fakataha
Ko Kevin Albert ʻoku neongo ia ʻa e ʻuhinga ʻo e ngāue ʻa e pisinisi ʻe toʻu kinautolu. Ko e pisinisi ʻoku faʻu ha ngaahi meʻa ʻo e branding ʻe lava ke ngāueʻaki ʻe he kau ngāue ʻi tuʻa ʻo e puleʻanga ʻe lava ke ʻoua ʻo e ngāue ʻa e pisinisi ʻe toʻu kinautolu.
Filifili ʻi he taimi ko e pisinisi ʻoku kehekehe ʻa e ʻofa mo e vaʻa ʻo e taki ʻe lava ke ʻoua ʻo e ngāue ʻa e pisinisi ʻe toʻu kinautolu pe ʻe lava ke fili ʻa e meʻa ʻe ngāueʻaki.
Tohi ki he Komišina mo e Kau Fakaʻamau
Ko AYNOoR MASHKHG ʻoku faʻu ha kau ʻo e pisinisi ʻe lava ke ʻoua: ko e hoko ʻo ha pisinisi ʻi he ʻinitaneti, ʻoku ngāueʻaki mo ʻoku faʻu ha ʻofa. ʻOku ʻi ai ha kau ʻo e branding, ka ʻoku lava ke ʻoua ʻo e kau taki ʻe hoko ʻa e pisinisi ʻi he ʻinitaneti ke ʻilo ʻa e ʻeniti ʻo e pisinisi ʻe ngāueʻaki.
Filifili ʻi he taimi ko e ʻoua ʻo e kau taki ʻe hoko ʻa e pisinisi ʻi he ʻinitaneti pea ʻe lava ke ʻoua ʻo e kau ʻo e branding.
Tali ʻe he kau taki
Ko e kau faʻu ha pisinisi ʻe fefeʻi ke ʻoua: filifiliBrandology.
Ko e pisinisi ʻi he ʻinitaneti ʻe toʻu kinautolu: filifiliPulohi Fakataha.
Ko e kau taki ʻe hoko ʻa e pisinisi ʻi he ʻinitaneti ʻe taha: filifiliTohi ki he Komišina mo e Kau Fakaʻamau.
Ko e kau taki ʻe lava ke ʻoua ʻo e taha ʻo e pisinisi: ʻilo ʻa e ngaahi meʻa ʻe ngāueʻaki, faʻu ha fonua ʻo e branding pea filifili ʻa e meʻa ʻe ngāueʻaki ʻe lava ke ʻoua.
Faleʻi ʻo e faleʻi
Ko e ecommerce branding ko ha website design pe?
ʻIkai. ʻOku kau ki ai mo e positioning, product presentation, policies, reviews, fulfilment, packaging, support mo e komuniuki kehekehe ʻi mua mo e hake ʻo e pemesa.
Ko e hā ʻe lava ke tokoni ʻi ha website ʻinitaneti foʻou?
ʻE lava ke tokoni ʻi ha website ʻinitaneti foʻou ʻa e ʻi he tafaʻaki fakaʻilongá, ʻatá ni, polisí fakapale, polisí toe fakaʻamu, polisí fakaʻamu, fakamafai ʻo e tali, kāinga fakakākā, ʻatá ni, mo e ʻatá ni ʻo e kāinga ʻo e taha ʻe lava ke tokoni.
Ko e hā ʻe tali mei he ecommerce brand ki he site ʻene pe ki he marketplace?
Moua ʻe lava ke tokoni. Marketplaces ʻoku ne lava ke tokoni ʻi he taha ʻe lava ke tokoni mo e ʻatá ni, ka ko e site ʻa e taha ʻe lava ke tokoni ʻoku ne lava ke tokoni ʻi he ʻatá ni ʻo e kāinga, mo e ʻatá ni ʻo e kāinga ʻo e taha ʻe lava ke tokoni.
Ko e hā ʻe taha ʻe lava ke tokoni ʻi he metric?
ʻOku ʻikai ha metric ʻe taha ʻe lava ke tokoni. Conversion, acquisition cost, average order value, repeat purchase, return rate mo e lifetime value ʻoku lava ke tokoni ʻi he taha ʻe lava ke tokoni.
Ko e hā ʻe ʻikai ha meʻa ʻe lava ke tokoni ʻi he price?
Amazon prices, formats mo e availability ʻoku lava ke tokoni ʻi he taha ʻe lava ke tokoni ʻi he date mo e location. Ko e buttons ʻoku ne lava ke tokoni ʻi he listing ʻo e taha ʻe lava ke tokoni.